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Having problems with any of our products or services? You can contact
us by going to our Contact page, view our FAQs or go to our
Online Forums.

Frequently Asked Questions (Powered Forums): 1) How do I create a Group Forum?
Create a new forum and in the drop down list for the field "Is this a Group Forum?" select Yes. You can also convert a regular forum to a group forum by going to its settings and changing this field to Yes.

2) How do I create a Private Forum?
Create a new forum and specify a password in the "Forum Password" field. This is the password members will be required to enter in order to gain access to that forum.

3) Can I ban similar IP Addresses?
You can ban similar IP addresses by going to the Administration page, clicking on the "Ban Members" link and in the "Ban IP Addresses" panel enter the numbers that match between the different addresses. For example if you want to ban the IP addresses 214.34.65.34, 214.34.65.37, 214.34.65.32, 214.34.65.39 and 214.34.65.35, you would just have to enter the first numbers that match on all addresses. For this example the numbers are 214.34.65.3

4) Can I put my company's logo at the top of forum pages?
Open the file "header.cfm" and look for the comment "<!--- Insert company logo or navigational buttons here --->" and insert your image there.

5) How can I allow only Moderators and Administrators to use Avatars?
On the Administration page, click on "System Settings" and on the drop down list for the field "Who can use Avatars" select "Moderators/Administrators."




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